Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...
Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...
I can’t seem to access my nest account. I have a nest doorbell & smoke alarms which my app doesn’t see. I never migrated my nest account to Google. So now my doorbells not functional. I’m assuming I should just start over from scratch & add the old n...
I’ve had Google Home showing my devices as “offline” for months and months (possibly over a year). It used to work fine, but after some updates at some point, everything started going offline and staying that way. The frustrating part was I could tem...
I have a nest doorbell and nest hub max. I decided to test to move the nest hub max camera from the nest app into the ios google home app. since then when i get a push i can see thumbnail exist in the push notification center list (if thats the cor...
I tryed to log in to google and nest, google after I click it just goes back to my user name. nest states wrong user or password. I tried to reset and it never emailed me a link.
Upon installing my Google nest third generation, the app prompted me to enter my APS account number to get a $50 incentive for participating in a power savings program. While in the app, I must’ve timed out and now I cannot access that page for APS a...
Can’t not logging
I had a Nest IQ outdoor camera I had been using for several years without any problems. Unfortunately I had a power issue on my house and since then I could not reconnect the camera. Tried everything including factory reset several times still no go....
I can not enter my house, because can not sigh in to Nest App in my phone
Hi. I have an old chromecast and a newer Google TV. In the Google Home app I can choose the “use the 50hz HDMI mode” under settings->video for my old chromecast, but for the google TV I don’t have the video-option under settings. How can I change to ...
