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Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5804 Views
  • 0 replies
  • 7 kudos

Idevices products don't work with Google Home

idevices products no longer work with Google Home. idevices support told me "Our devices cannot pair with Google home due to an issue with our app and Google. We have submitted our backend application to Google but are still awaiting verification." F...

Energy History

My Nest app always previously displayed a 10 day energy history when I pressed the history icon when viewing the thermostat page. Now it only opens a smaller window showing only 4 days data. I can scroll down and see all 10 days but only 4 days data ...

Boomerut by Community Member
  • 47 Views
  • 0 replies
  • 0 kudos

Help with a Google Home automation

I have Google Nest Hub. When I enter my office in the morning it recognizs me and says Good Morning. In the past it would then tell me the weather for the day. The last few weeks it stopped telling me the weather. How do you recommend I fix it so it ...

Truth by Community Member
  • 66 Views
  • 2 replies
  • 0 kudos

Nest app impossible to get working

I've forgotten which email I set it up on - so have tried them allNone of them are sending me a reset password linkWhy is is this so bloody complicated!!

lucyat by Community Member
  • 55 Views
  • 1 replies
  • 0 kudos

Error my account

the app asked me to log in but when I do via nest - I never get a reset notification email When I try login in via Google account, I get an error message and is asks me to try again.i have rebooted my modem, I have deleted the app and reinstalled it,...

Pelusa21 by Community Member
  • 80 Views
  • 1 replies
  • 0 kudos

Resolved! My app on the cell phone is off-line

I have a second generation learning thermostat in my house but recently my app on the cell phone was off-line and it’s been 10 days. I do not know how to get back to online. Appreciate also if you can give me a call centre phone number to get a live ...

Adsheikh by Community Member
  • 111 Views
  • 1 replies
  • 0 kudos

Google Home App Performance

Since the gemini updates to the google home app, the app has been unusable. The performance is piss poor, i’d be lucky if i’m able to look at my cameras at all. I have an iphone 15 not the latest but not slow, i also use my phone at home on fiber int...

dtp23 by Community Member
  • 117 Views
  • 2 replies
  • 0 kudos

Gemini on Google Home

Hello. I got an email form Google saying I have access to Gemini for Home, yet when I try all of the steps (my Google Groups settings are good) from this guide: I don't understand why I’m not seeing a banner for this - I was invited via email, and am...

Retrac by Community Member
  • 139 Views
  • 3 replies
  • 0 kudos

Daylight savings time

Nest 3rd generation thermostats did not adjust for Daylight Savings Time; i.e., heat turned on at 5:30 am instead of 6:30 am setting. ????? This is my first heating season with Nest.

wthomsjr by Community Member
  • 86 Views
  • 1 replies
  • 0 kudos