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Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 7567 Views
  • 0 replies
  • 7 kudos

Google Home Premium

I recently updated to google home premium and My Nest just understand english now, I speak spanish, how can I deactivate google home premium (all the options in google help doesnt work) or change the language in my google nest to understand spanish a...

Recordings are playing back in a still photo

why is it that when I play back videos for my camera in nest and Google home, it only shows as a still photos no sound or nothing. Amd the cameras will stops recording periodically all through the day and this started in the last few weeks. I never h...

Macx by Community Member
  • 92 Views
  • 1 replies
  • 0 kudos

I cannot sign into Nest app on phone

For some reason, my phone logged out of the Nest App. It will not let me log back in. I migrated to the google account for the Nest app, so i am using my gmail account information. Every time I try to log into the Nest app with the google credentials...

Mrslimpy by Community Member
  • 137 Views
  • 2 replies
  • 0 kudos

Resolved! changing log in email

I have changed my email address and when I attempt to use the App it's authentication process sends a message to my old email address which no longer exists

mikedean by Community Member
  • 122 Views
  • 1 replies
  • 0 kudos

Google Mini Nest

I had to get a new modem, thus disconnected my Nest to stop working.How do I get it back on with my new Internet address?

Debra6103 by Community Member
  • 125 Views
  • 1 replies
  • 0 kudos

Google Workspace Accounts

I just want to go on record and point out how asinine it is that the nest app doesn’t support login with Google Workspace accounts. Your app has been nagging me for years now to switch to a Google Account from a nest account, I finally give in and tr...

scottwis by Community Member
  • 97 Views
  • 0 replies
  • 0 kudos

Boiler wont turn on from nest Gen 2 thermostat

My nest thermostat and heat link are connected but when changing temp / schedule the heat link clicks but wont fire boiler. Can manually turn on boiler from heatlink fine and lights all come on but not from thermostat. Tried reseting both units but n...