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Forum Posts

Resolved! Unlink camera

How do I unlink my merkury (genie) camera from my google home. I have upgraded the cameras and no longer needs these

Kwilhelm by Community Member
  • 4 replies
  • 0 kudos

Change email - don't know password

My husband passed away in February - the entire nest system is linked to his gmail account. I need to change it to my email account but I have not been successful in figuring out how to substitute me for him in the platform.Can this be accomplished w...

Google nest home max

A pervious owner had this max and they can't get into their google account. How can I get into it since I bought it from them?

payment by Nest and by Google

Hello,I discovered that I have been getting double charged for my Nest subscription since November of 2021 when Google took over Nest and changed plans (being charged for my old plan that does not exist anymore and the new one). I've contacted Google...

Resolved! Can't link nest to google home app.

After migrating my nest account to google.. I can't see my nest protect from google home app. When I try setup a device and choose works with Google then choose nest, it only gives me user name and password option. No log in to nest account through g...

DrRATEB by Community Member
  • 3 replies
  • 5 kudos

Lamps are offline

My Google Home Mini was working just fine with my smart lamps from Eglo. All of the sudden all the lamps show offline on the Google Home App but are still working fine on the Awox App from the Eglo lamps. I've already disconnected the accounts and co...

Thamt by Community Member
  • 0 replies
  • 2 kudos