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Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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  • 0 replies
  • 7 kudos

Gemini on Google Home

Hello. I got an email form Google saying I have access to Gemini for Home, yet when I try all of the steps (my Google Groups settings are good) from this guide: I don't understand why I’m not seeing a banner for this - I was invited via email, and am...

Retrac by Community Member
  • 60 Views
  • 1 replies
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Daylight savings time

Nest 3rd generation thermostats did not adjust for Daylight Savings Time; i.e., heat turned on at 5:30 am instead of 6:30 am setting. ????? This is my first heating season with Nest.

wthomsjr by Community Member
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  • 1 replies
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Google Assistant

Where is the Google Assistant located? I've looked in the Home App and Nest App. Also I don't think I will be speaking into the phone. Is there a way to text it?

Anonymous by Not applicable
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  • 1 replies
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Cant remove duplicate home in Nest

Didn't see a category for my problem.When I first installed my Nest thermostat, I also downloaded/setup the Nest App. I accidentally made 2 "Home" accounts for my 1 home. I followed steps to remove extra Home but it isnt working. After selecting Home...

Home Premium Subscription Not Ready

Hi,I recently upgraded Google One AI Pro. Previously, I had Nest Aware and the 2TB Google One subscription. When I go to activate Home Premium, which the Google One app says is available, I get a message that my subscription isn't ready yet and to tr...

warnpeace by Community Member
  • 136 Views
  • 4 replies
  • 1 kudos

Home app not setting up

I get to the early part of setting up and the OK box is greyed out, I cannot seem to continue https://photos.app.goo.gl/KdgoPDWbpGNrSV9s5 any ideas on this? I have reinstalled the app, phone is up to date, etc.thanks!

tkjmhome by Community Member
  • 166 Views
  • 2 replies
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Resolved! Unable to add Google Home Premium Advanced add on

Has anyone else experienced an issue when converting from Nest Home Plus Subscription (60 day event history and 10 day 24/7 camera recording) to the new Google Home Premium subscription? It told me when I made the switch that I would first be subscri...

Nest Mini Died trying to replace but issues

My Nest Mini wifi died. No power lights have tried mulitiple power adapers.Bought Nest Wifi Pro but when trying to add device to Google Home it keeps trying to connect to Nest Mini and won't add new device.I would be happy with wiping out all previou...

BarbSD by Community Member
  • 116 Views
  • 1 replies
  • 0 kudos