04-28-2024 04:17 PM
This afternoon I opened Home app and all of my devices are offline except google products (Chromecast TV, nest Speakers, nest hub, router). All smart plugs, air conditioners, bulbs, etc are listed "offline.
My wife's phone (she is a member of the household) has full access, no issues. All devices present and usable on her Home app.
I have rebooted, cleared data on my home app, restarted my router. I'm at a loss.
04-28-2024 04:35 PM
Same for me.
04-28-2024 08:00 PM
Disconnected and reconnected the "works with Google" services ... Smart life, tp link, gosund, smarthq, etc. that helped with some, but didn't always work. Renaming devices in home and/or in the native app also brought the rest back online.
04-29-2024 04:27 AM - edited 04-29-2024 04:29 AM
Same for me 20 plus devices off line on my phone, and the all devices tab is gone on the google hubs. My wifes account works fine
04-29-2024 05:25 AM
The work around for me is to move or rename the offline device and then put it back where it was and it works. No idea why