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waipu.tv connction to Google Home

Sebobastic
Community Member

Hi there,

in reference to https://www.googlenestcommunity.com/t5/Apps-Account/waipu-tv-Connect-to-Google-Home-for-Live-TV-not-...

When i try to connect Google Home to waipu.tv, I recieve an error message from Google: "500. That's an error."

I would have asked in the Thread (link above), but its closed. When will there be a fix? Is somebody just doing something or are you waiting for waipu-Users to switch to apple TV?

Regards, Seb

5 REPLIES 5

Niklas4
Community Member

Same here

tajennifer
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for posting. I understand that you are having issues connecting Google Home to Waipu.tv and are receiving the message "500. That's an error." I'd be happy to share more information about this with you. To assist further, I'll need some additional information:

  • When did you first start experiencing this issue?

  • Were you able to use this feature successfully before?

  • What is the make and model of your TV?

  • Are you using a Google Chromecast or a Google TV streaming device?

  • If you are using a Chromecast or a Google TV streamer, has it been successfully set up in the Google Home app?

  • Where are you currently located?

  • Is Waipu.tv the only channel you are experiencing issues with?

Please keep me posted.

 

Best regards,

Jenny

Hi Jenny, 

thanks for your service, but as i read in the referred thread, its a known issue which google is already aware of. 

Here are my answers:

  • When did you first start experiencing this issue? --> since i use Google TV & Waipu.tv

  • Were you able to use this feature successfully before? --> no

  • What is the make and model of your TV? --> irrelevant, old Samsung from 2011

  • Are you using a Google Chromecast or a Google TV streaming device? Google Streamer 4K

  • If you are using a Chromecast or a Google TV streamer, has it been successfully set up in the Google Home app? --> Yes

  • Where are you currently located? --> Germany

  • Is Waipu.tv the only channel you are experiencing issues with? --> Yes

 

Best regards

Seb

Hi Jenny,

silence is golden, but in this case, I prefer some enlightening noise. 😉

Best regards

Seb

Niklas4
Community Member

Almost identical, except that I use a Philips google tv