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Adjust event length

Pellwanger51
Community Member

We have a new nest doorbell 2nd gen and we are trying to figure if there is a way to lengthen the time of the video event. We have looked all over the camera settings and have found nothing. Is it possible to adjust the size of the event? If so how is it done?

 

thanks in advance,

Pete

5 REPLIES 5

gilleslibre
Bronze
Bronze

I have an interest also in this resolution. From what I know, there is no way to correct this and somebody posted about it a couple of weeks ago. Google needs to address this issue as it is a major flaw in their product. 

Brad
Community Specialist
Community Specialist

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. I am afraid this is not an option currently. Please feel free to share your feedback in the app. 

Best regards, 
Brad

EmersonB
Community Specialist
Community Specialist

Hello folks,

 

Thanks for posting here in the Community and for sharing with us your concern about the recorded video length from your Nest Camera. Let's see what we can do here. To confirm, how long are you going to extend your recorded video length?

 

Give these steps a try:

  • Open your Google Home app> select your Nest Camera.
  • Go to settings> video and choose the maximum length for event video recordings. 
    • 3 minutes
    • 2 minutes
    • 1 minutes
    • 30 seconds (default)
    • 15 seconds
    • 10 seconds

Let us know if this is what you're referring to.

 

I appreciate the help, Brad.

    

Regards, 

Emerson

How about 10 minutes which would be a reasonnable amount of time? Plus, if the 10 minutes were not sufficient, it should be possible to choose a additionnal clips of additionnal 10 minutes each. 

Brad
Community Specialist
Community Specialist

@gilleslibre

 

Thank you for sharing your Feature Request with us. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. This thread will remain open for 24 hours for any follow-up questions or concerns. 

 

Best regards,

Brad