Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

After Power Outage Motion Light is Constantly On

Community Member

I installed a powered camera/motion light unit several days ago and it has worked flawlessly. This morning we had a severe thunderstorm which resulted in a short power outage. Now the motion light remains constantly illuminated. I have reset the sensitivity to “darkest” but it doesn’t matter. What do I need to do to get the light working again?

FYI the doorbell camera, battery camera, and powered camera attached to the light are all working fine. 




Have you just tried turning off the power to the fixture for a couple of minutes to see if the floodlight resets? Otherwise, I suppose the thunderstorm could have produced an electrical surge that damaged the floodlight component.

If that doesn't help, you could try contacting Support using the link and instructions below, to see what they say:

Community Member

Yep, resetting the light did the trick! Thanks for the assist!

Community Specialist
Community Specialist

Hello JRM24,


Woohoo! I’m glad to hear that this has been sorted out, and thanks for sharing your resolution in the Community. I'll be locking this thread now; feel free to create a new one if you have more questions or other concerns in the future. We're here to help.


I appreciate the help, MplsCustomer.