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Apple Watch notifications form Google Nest Doorbell (Battery)

MattViking
Community Member

When getting notifications on my iPhone 11 from my Doorbell, I can "hard/long press" to see a short GIF animation (3-4 pictures in a short "video"). My wife gets the same on her Apple Watch 2 so she can easily see that GIF video. But I get 3-4 notifications with blacked out pictures on my my Apple Watch Series 5. Anyone else experiencing the same issue? 

8 REPLIES 8

Kroezer95
Community Member

Same issues here…blank notifications on both me and wife’s Apple Watch series 6’s.  Notifications work great on the iPhone 12

Yes. Same problem here. I ended up turning off notifications on applewatch, since it was annoying to just get an alert with no picture. I hope they resolve this soon. The nest hello did not have this problem, so I suspect its a google home issue; 

MattViking
Community Member

Thanks for your replies guys, good to know I'm not the only one with the issues. But it's weird it's working on my wife's old Apple Watch. She has an iPhone 12 so I hoped that would be the problem (my iPhone 11) so I can buy a new phone next week. 😊 But I guess you guys see the same issues with iPhone 12.

(I will still buy the iPhone 13 next week, just in case...)

Brad
Community Specialist
Community Specialist

Hey there, folks.

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I have seen this issue before, but we are aware of the issue and are looking into options. Thank you for your feedback! I do not have any form of ETA for you, but I hope there is a solution soon. Please let me know if you need further assistance.

 

Best Regards,

Brad.

MattViking
Community Member

Thanks for your feedback Brad and looking forward for it to be resolved.

bradbort
Community Member

Despite an updated google home, and now updates to IOS, this issue is still outstanding. I suspect it is a problem with google home's codecs, since the Nest platform sent alerts that were viewable on an applewatch with no problem. 

MattViking
Community Member

Yeah, I just updated to iOS 15 and watchOS 8 and issue persists. 

Carli
Community Member
  • I just bought A nest door bell and I can’t get any notifications on my Apple iPhone 11.  
    No motion or doorbell rings notifications!!!

in Google home everything is ok

i

  •