Battery doorbell doesn’t wake up

[CrunchTheApple7]

My doorbell has stopped waking up when anyone approaches. I’ve done a factory reset and full reinstall and it’s still the same. Does anyone have any suggestions other than a warranty replacement?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[CrunchTheApple7]

Hi, it’s working again now. The only way I could get it to work was to change the wake up sensitivity to high. It won’t work at all on default. Thanks. 

[Brad]

Hey Folks.

I am relieved to hear this issue is resolved. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.