Battery doorbell sucks

[dlrowell]

My Google battery doorbell is 1 year and 1 month old, which means it is out of warranty. For 2 to 3 weeks, the charging feature has failed. It charges to 45%-47%, and then stops, and never gets any higher no matter how long I leave it on the charger. Have tried multiple chargers and multiple cables, same result. Google tells me "sorry, nothing we can do, out of warranty."

This is totally unacceptable.

I bought this device using my AMEX card, My next call will be to American Express, see if I can get a charge back, report Google for some kind of fraud.

[RXShorty]

Hi @dlrowell 

Did you try factory resetting the Nest Doorbell to see if that helps with the charging issue? 

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni

[janthadeus]

Hi dlrowell,
 

Checking in — have you tried to factory reset your doorbell as suggested by RXShorty? If so, how did it go? Let me know if you need more help.

I appreciate your help, RXShorty.

Thanks,

JT

[janthadeus]

Hey there,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT