Bought a new home with google door bell, how to deactivate it from the previous owner?

[jtxu]

I scanned the QR code behind the doorbell but the app says it was already registered with a user, is there a way to reset it without having to contact the previous owner? - like the Nest Thermostat which can be reset in the setting.

[Bhavin · Accepted solution]

You will need to press the reset button, which is at the back of the doorbell. You can press & hold the reset button for about 15 seconds, with a pin or sim ejector tool. Its a tiny hole in the top half of the back of the doorbell. This should remove all settings and then you re-setup with your own google account

[aatienza]

Hey folks,

jtxu, checking in — did you get a chance to follow the steps shared by Bhavin? If so, how did it go? Let me know if you need more help.
 

Thanks,
Archie

[jtxu]

Thank you so much Bhavin, it works! 🥳 

[aatienza]

Hey jtxu,

That's good to hear! Let us know if you have other questions as I'll be locking the thread after 24 hours.

Thanks,

Archie