Camera connectivity

[KimB18]

Need help: tired everything. I get all the way thru my camera set up and will not connect to to wifi. Yes, the phone I’m using to set up is connected to the same wifi that I’m trying to connect to. 

[gilleslibre]

What generation of camera do you have?

I had the same problem recently with a first generation doorbell camera; I upgraded to the second generation doorbell camara with the Google Home application and I have had a success, it connecting to my wifi and Home application. 

[aatienza]

Hey KimB18,

I'd like to jump in here and check if you've seen gilleslibre's response. Let us know if you need more help by replying to this thread.
 

I appreciate the help, gilleslibre.

Thanks,
Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[EmersonB]

Hi everyone,

@KimB18 just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
 

I appreciate the help, Archie and gilleslibre.

Regards,

Emerson