Can’t connect my new internet to my google doorbell

[SaraZero]

Hi I wish I could speak with someone 😞 our internet has to be changed because my modem had a problem and then my internet stopped working on my doorbell because I got new internet and it’s been over 1 week I can’t connect to the internet. I connected my google hub but the google doorbell just won’t connect. I go thru the steps add doorbell then I go thru the steps till it says go to nest I do not know my nest information since we don’t pay any extra fees I only use google home. Please help I have tried so many times and there no way I can do this on my own I tried but I wish someone called me and did it over the phone step by step 😞 thank u -Sara 

[ByronP]

Hi SaraZero,

Thank you for posting. I'm sorry that the Nest Doorbell couldn't connect to your new WiFi; this could be frustrating when you try to connect devices on a new network. Help's here.

For further assistance since you requested to get someone over the phone, please fill out this form. Our specialist team will reach out to you and guide you through the steps on how to set up the Nest Doorbell for your new network. Let me know once it's done.

Regards,

Byron

[SaraZero]

I have submitted my form I really want to connect my camera doorbell it’s been over a week and I desperately need help 😞 thank u I hope hope u can help me

[ByronP]

Hi SaraZero,

Thank you for the fast reply. I got your form. Our specialist will reach out to you soon.

Please keep me posted.

Regards,

Byron