‘Can’t send invite right now’ with normal google user

[Xantar]

Just set up camera today, can’t invite roommate. Just get can’t invite right now error. This isn’t a gsuite account it is a normal google account.

[UserUndefined]

See this thread,

https://www.googlenestcommunity.com/t5/Nest-Aware/Error-msg-Can-t-send-invite-right-now-Try-again/td...

I just installed a Nest wired doorbell and encountered the same issue.  I have my own personal email address as my google account (not a gmail) and my wife also has a google account (not a gmail).  Turns out they call these "Workspace" or "Gsuite" accounts and they have their functionality limited for some reasons in the Google Home app.  It seems that only '@gmail.com' accounts can be added in to the Home.

I personally found it very frustrating, both with the support person's description about having to use a 'personal account' as he kept referring to.  Ya, my wife's account is a personal email and google account, and eventually it became a bit more clear.  Sooooo... basically the work around is everybody who you want to invite in to your google home requires a "@gmail.com" account. 

Unfortunate but true. 

Google.  You really need to fix this.  It's really annoying.

[JRIII]

All of my family has custom domain address, I can't be add them to Home. Really freaking stupid

[FGS2]

I stuggled with this for awhile. I set Home up with my paid google private domain workspace account which does not have an @Gmail.com domain name. Could not invite the Mrs. using her @Gmail.com address. Finally took the time to set up Home using my personal @Gmail.com account. Invite worked. Surprised that this bug would include their hosted domains.

[AMV2022]

Wow! Thanks for sharing. Surprising that Google never responded to this. I set up my Google home with a hotmail.com account and now it won't let me log into update the email address associated with it. How were you able to do this? 

[Jake]

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake