Can the camera not alert me when it sees me (familiar face)?

[virginiadickson]

Hi - Is there a way for the camera not to send alerts for familiar faces? I'm asking for the camera to distinguish between familiar and unfamiliar faces (which it does) but only to alert me when it sees an unfamiliar face. 

Thanks,

Virginia

[MplsCustomer]

@virginiadickson 

Sadly, no, there is no ability to send alerts only for unfamiliar faces, though customers in this forum keep asking for it.

[virginiadickson]

That’s unfortunate.

[EdmondB]

Hello virginiadickson,

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

I appreciate the help, @MplsCustomer.

Best,
Edmond

[virginiadickson]

Does this community have any reps from marketing or sw development. Seems like there’d be benefit if it did. 

[Lance_L]

Hi virginiadickson,

Thanks for posting in our Community. I totally understand that this is a good feature to use with your Nest cameras, but it isn’t available.

As this is a community forum supported by other users and community specialists, the best way to get your thoughts, feedback, or feature requests to the people who can make changes is by submitting feedback.

Feel free to reach out if you have any other questions or concerns.

Best,

Lance

[EmersonB]

Hi everyone, 

@virginiadickson, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Thanks for answering, MplsCustomer, Edmond and Lance.

Cheers,

Emerson