Constant monitori g of outdoor camera over hub max

[Jzelrick]

I just had two outdoor cameras installed and monitor them using a hub max.  I can stream my backyard camera continously with no issues for hours at a time.  My front yard camera will only stream for about 3 hours before the hub max ends the streaming and reverts back to the home screen.  Is there a setting to change for the front yard camera since I use this for security purposes 

[Brad]

Hey there,

Thanks for bringing up the concern you're having. I'd love to look into this for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This might be helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[janthadeus]

Hi Jzelrick,

Checking in — did you get a chance to restart your device as suggested by Brad? If so, how did it go? Let us know if you need more help.

I appreciate your help, Brad.

Thanks,

JT

[janthadeus]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,

JT

[Jzelrick]

Sure thing.   As stated earlier.  The suggestions to reset the hub max did not provide a solution.

[janthadeus]

Hey Jzelrick, 

We appreciate your efforts here. Let’s further check this — make sure you connect your Nest Hub Max to the same Wi-Fi network as your camera. Sync your camera to your Nest Hub Max by saying the command: Say "Ok Google" or "Hey Google," then "Sync my cameras". To learn more, have a look at this guide: Stream your security camera using your Google Nest display. 
 

Thanks,

JT

[EmersonB]

Hi everyone,

@Jzelrick, I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? Were you able to read the information and check the link that JT has shared? In case you have an update, you know where to find us.

Thanks for lending a hand, Brad and JT.
 
Best,
Emerson

[EmersonB]

Hey Jzelrick,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Regards,
Emerson