Doorbell Battery set up

[akash18jain89]

I switched to nest wifi router and point.

Changed all my nest devices wifi to this new nest wifi

I am trying to set up nest doorbell battery. it goes smooth all the way to the point where it says . connected to network but then its continuously shows the error "reset the factory settings and try again". Tried it multiple times and still no working.

I tried to reset factory settings while doorbell was plugged in because then only I could see light turning off and then after pressing for 5 secs it turns white and then it makes a sound and then it shows to pulsating blue. Is pulsating plus the sign of resetting of factory settings done correctly?

Can anyone help why I can't setup doorbell even after its connected to network and tried resetting factory settings multiple times

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.