cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Gen 1 wired camera mount replacement

Truckie5205
Community Member

My home was recently renovated and the builders “misplaced” the magnetic mounts for my Gen 1 wired outdoor cameras. How do you purchase three replacement parts?

3 REPLIES 3

EmptyNester
Gold Product Expert
Gold Product Expert

Hello,  I'm an end user like you.  Unfortunately Google does not sell any replacement parts.  It is very very aggravating that they don't.   I have complained for years.   All you can do is try and buy the parts you need from an eBay seller.  Somethings you get the parts from someone selling a broken camera at a really low price.

EdmondB
Community Specialist
Community Specialist

Hey Truckie5205, 

As @EmptyNester mentioned, we don't currently sell replacement parts for Nest Cameras. However, we might still be able to help. Can you please fill out this form and we'll look into it a bit more? Thank you, and thanks again EmptyNester for helping.

Best,
Edmond

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@Truckie5205, how’s it going? We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Thanks for helping, Edmond and EmptyNester.

Regards,
Emerson