10-08-2024
01:14 AM
- last edited on
10-11-2024
12:17 PM
by
gmelanymelissa
After we got a new WiFi network at home, I could no longer connect the cameras to the new WifI network. I have reset the cameras, removed them from the google home app and tried adding them again. None of this worked.
Until I decided to buy a separate power cable for the battery version of the camera. I removed the cameras outside and then connected them to the socket with the cable that is actually suitable for the battery version. I then reset the camera again and added it to the Google Home app and this now worked! The camera was found in the Google Home app. After the installation process, I disconnected the cameras from the power inside and hung them outside again (only then did I have a picture). So this is the solution for non-working wired cameras. Good luck!
I bought this cable:
10-11-2024 12:25 PM
Hi @Stefanie1312,
Thanks for posting here in the community.
I appreciate you taking the time to post this informative content. Your tips will be valuable to many people.
Let me know if you have any other questions.
Best regards,
Melany