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Google Nest Camera doesn't connect SOLUTION!

Stefanie1312
Community Member

After we got a new WiFi network at home, I could no longer connect the cameras to the new WifI network. I have reset the cameras, removed them from the google home app and tried adding them again. None of this worked.
Until I decided to buy a separate power cable for the battery version of the camera. I removed the cameras outside and then connected them to the socket with the cable that is actually suitable for the battery version. I then reset the camera again and added it to the Google Home app and this now worked! The camera was found in the Google Home app. After the installation process, I disconnected the cameras from the power inside and hung them outside again (only then did I have a picture). So this is the solution for non-working wired cameras. Good luck!

I bought this cable:

1 REPLY 1

gmelanymelissa
Community Specialist
Community Specialist

Hi @Stefanie1312,

 

Thanks for posting here in the community. 

 

I appreciate you taking the time to post this informative content. Your tips will be valuable to many people.
 

Let me know if you have any other questions. 

 

Best regards,

Melany