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Google Nest is not showing my subscription

Ba9
Community Member

I have been trying to troubleshoot why my video's have stopped when a person is seen. I am trying to check my subscription but I cannot find it.

This is all it shows.

Ba9_0-1691070914365.png

 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Ba9 

Did your paid Nest Aware subscription or your 30-day Nest Aware subscription expire?

(The renewal email comes from "Google Store" (#) with a subject line like "Your Nest Aware Plus (HOME-NAME) subscription receipt".)

Lance_L
Community Specialist
Community Specialist

Hi Ba9,

 

I'm jumping in to ensure everything is good here. Have you seen MplsCustomer’s last response? Let me know if that helps.

 

I appreciate your help, MplsCustomer.

 

Best,

Lance

zoeuvre
Community Specialist
Community Specialist

Hi there, 

 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe