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Google nest doorbell battery not charging, and not working

MilesWilliams
Community Member

‎08-12-2025 06:52 PM

The Google doorbell camera will not charge or won’t turn on  I had tried everything I had know and still nothing, 

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2 REPLIES 2

mdr2
Community Member

‎08-13-2025 02:01 PM

  How old is it?  Google will most likely replace it is if is less than the 1-year warrenty period.

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Derickf
Community Specialist
Community Specialist

‎08-15-2025 11:34 PM - edited ‎08-15-2025 11:48 PM

Hi @MilesWilliams,

 

Thanks for reaching out to the community. I’m sorry to hear that you're having trouble with your Nest Doorbell (battery) not charging or turning on. I understand how frustrating this must be, and I appreciate you confirming that you have already tried troubleshooting the Nest Doorbell by yourself. I'm happy to help.

@mdr2, Thanks for jumping in.

To gather the necessary information, please answer the following questions:

  • When did the issue start?
  • Would you mind detailing the troubleshooting steps you have already tried?
  • Have you tried charging your Nest Doorbell (battery) using different USB wires?

I'll be waiting for your reply.

 

Best regards.

Derick.

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