cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google nest doorbell

MS126
Community Member

Right now my husband has his phone connected to google nest doorbell, He invited me and I accepted but when I go to nest app it does not show the doorbell camers

5 REPLIES 5

EmptyNester
Silver Product Expert
Silver Product Expert

Hmmmm, I think for this one you need to talk to an actual Google Nest tech person.  Here is the link to start the process:

https://support.google.com/googlenest/gethelp

 

MplsCustomer
Bronze
Bronze

@MS126 

If you have a Google Nest Hello Doorbell, it should show in the Google Nest app, where it can be administered, and it should show in the Google Home app, where it can be viewed. However, if you have the newer Google Nest Doorbell (Battery), it should be accessible only in the Google Home app.  I've seen some customers report a delay in getting access after they invite a household member.

aatienza
Community Specialist
Community Specialist

Hey MS126,

 

Appreciate the help, EmptyNester and MplsCustomer. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey MS126,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey MS126,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie