09-10-2024 07:42 AM
Hey Google, when will you advance the Home App to allow custom video clips to be created from cameras, like in the Nest App??? This is a big drawback as a Nest Aware subscriber. The cameras don't always capture an 'event' and therefore custom capability to create videos from 24/7 history would be a big win for customer usability. You need to bring this back to be a leader in the home monitoring/automation market.
09-13-2024 04:22 PM
Hi @AdvanceProducts,
Thanks for posting here in the community. I understand your concern about allowing custom video clips for Nest cameras on the Google Home app. Help is here!
Currently, the ability to create custom video clips from your Nest camera footage is not available. However, we're always looking for ways to improve and appreciate your feedback as it helps us continue improving our products to meet your needs.
If you have any other questions or would like to suggest alternative features, please don't hesitate to let me know.
Best regards,
Melany
09-13-2024 06:02 PM
We have had a 2nd gen Google Nest Battery Camera for 3 years now--plugged in with the optional power cable--and it STILL does not have the ability to create custom video clips, a capability possessed by all of our older 1st gen Google Nest cameras and doorbells.
09-16-2024 06:40 PM
Not having the capability to create custom video clips is a huge disadvantage. This feedback has been provided over multiple years from many different customers. Is there any planned development on this front?
09-16-2024 07:07 PM
Thank you for your timely response and the comprehensive information you've provided.
Your feedback is the heart of what we do here at Google. I am truly grateful that you took the time to share your thoughts. Your insights will help to create even better products and services. Thank you for filling out the previous feedback.
Regards,
Jeremy