09-15-2021 09:38 AM
My wife loves the hundred or so notices a day that I get stuck with on my phone/computer.
Every time a car drives by or a bird or moth flies by my email gets filled up. I don't want ANY notices NONE! on my email.
Where do I go to have all the junk sent to her instead of me?
09-15-2021 10:25 AM
In the nest settings, click notifications, you can change the setting from email to push, or no notifications if you prefer. as long as you are not both using the same log in (which I know a lot of people do), then you will not receive notices but she still will.
IF you want different notification settings, then you will need to set your wife up as a user on the account, and she can manage her own notifications that way.
09-18-2021 04:23 PM
I want to change the email address the alerts/notifications are sent to. They are presently going to the wrong address where they are not appreciated.
09-18-2021 04:26 PM
See my previous reply. If your account is the only one being used you will need to add your wife's email to the family account, and remove notifications from your account.
09-20-2021 09:22 AM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. I have some questions I’d like to ask you first:
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your device?
Please let me know if you need further assistance.
Best Regards,
Brad.
11-12-2021 09:53 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS