12-10-2022 08:27 AM
Two units have a shared entrance at the front and back of the building. We used to both have a login but now only mine works. Does anyone know how to set it up for two separate users? My login shows two accounts, one is my personal inside thermostats and the other is the common cameras. I don’t want the upstairs neighbor to have access to my thermostats, just the shared camera account.
12-16-2022 10:32 AM
Hi Sanderson,
Thanks for posting here in the community. Your concern is about sharing your camera with the other person. You can do that by inviting them as a family member. Here's how.
Keep us posted.
Thanks,
Emerson
12-19-2022 07:39 PM
Hi there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
12-20-2022 04:01 AM
No, I tried and it said the account would have to be migrated which changes my personal account with my home thermostats. Is this the only way?
12-22-2022 12:17 PM
Hello Sanderson,
Thanks for getting back to us and for trying the steps we've suggested. If your own account is not yet migrated and you need to share your Nest Thermostats to other users, it will require you to migrate. Because the Nest App will ask you to use the Google Home app to invite other users. You may review the link I've shared above. Let us know how it goes.
Regards,
Emerson
12-26-2022 10:53 AM
Hi Sanderson,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Emerson
12-29-2022 05:43 AM
Hey Sanderson,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Emerson