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How to take a photo of person at the door from Nest Doorbell

ams228
Community Member

I need to take a photo of a person who was at my door and attach it to an email or text. How would I do that with my Nest Doorbell camera? 

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

In the Google home app: 

Note: You can only download video clips from detected events in the video history. You cannot download video clips from footage with no activity. The maximum clip length setting for your camera or doorbell will affect how long video clips can be.

 

Follow the steps below to create and download a video clip:

 

Open the Home app.

Select your camera.

Tap History near the bottom of the screen.

Scroll to an event in your camera's video history timeline. You can also tap Full history for a list of events.

Choose the event you want, then tap Event details.

Near the top of the screen, tap Download download nest app icon to save the video clip to your phone. From there, you can share the video clip via email or social media app.

View Recommended Answer in original post

4 REPLIES 4

Ashepherdson
Platinum Product Expert
Platinum Product Expert

In the Google home app: 

Note: You can only download video clips from detected events in the video history. You cannot download video clips from footage with no activity. The maximum clip length setting for your camera or doorbell will affect how long video clips can be.

 

Follow the steps below to create and download a video clip:

 

Open the Home app.

Select your camera.

Tap History near the bottom of the screen.

Scroll to an event in your camera's video history timeline. You can also tap Full history for a list of events.

Choose the event you want, then tap Event details.

Near the top of the screen, tap Download download nest app icon to save the video clip to your phone. From there, you can share the video clip via email or social media app.

Brad
Community Specialist
Community Specialist

Hi there,

 

Thank you for all of your help here, Ashepherson! I appreciate all you do for the community.

 

Please let me know if you need further assistance.

 

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad