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Is anyone having issues with Google Hub max streaming outdoor iq camera

Zeppy
Community Member

Streaming image keeps dropping and returning.  Sometimes within a few seconds and dometimes lot longer. Only started recently with outdoor iq camera but nest doorbell camera no issue.

4 REPLIES 4

janthadeus
Community Specialist
Community Specialist

Hi Zeppy,

 

I’m sorry to hear that. Let’s see what’s going on — when did the issue start? How far is the camera from the router?  Were there any changes to your Wi-Fi network? Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the camera? Also, is the camera connected to a 2.4 GHz or 5 GHz Wi-Fi network? 

 

Looking forward to your response.

 

Thanks,

JT

Zeppy
Community Member

This has been working fine for over a year +.  Camera less than 10 feet from router.  Only started happening beginning of last week.  No issue with Nest Camera on Hub Max.  No issue with streaming on web or phone app.  Just on Google Hub Max.  I have one in kitchen also and does same thing there. Using 2.4

Aadje
Community Member

I have the same problem! 

Aadje
Community Member

Nothing is changed in my home