03-03-2023 04:04 PM
I’ve been trying to figure this one out for awhile now. Read another post about their mechanical chime and followed their instructions but it did not work for me. The nest camera has sufficient power to record video. I installed the chime connector. I enabled indoor chime. I tested both mechanical chime setting and electronic chimes . Also in electronic chime mode i tested every duration 1 sec to 10 sec and still nothing. I even replaced the doorbell with a new one thinking the unit was defective. Still nothing. Anyone have any more ideas? I’m ready to give up.
03-03-2023 04:44 PM
You can have issues with your indoor chime if the chime connector is wired incorrectly.
Below is a post with a wiring diagram for the Google Nest Hello Doorbell:
https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Wiring-diagram/m-p/24455
And this help topic has wiring diagrams for the 2nd Gen Google Nest Doorbell:
https://support.google.com/googlenest/answer/12153643
An inadequate doorbell transformer can also cause problems with ringing your indoor chime. Here are Google Nest's requirements; I've seen posts from customers who have problems with transformers that just barely meet the minimum requirements:
https://support.google.com/googlenest/answer/9247132
03-13-2023 07:48 PM
Hi folks,
I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.
I appreciate your help, MplsCustomer.
Thanks,
JT
03-17-2023 11:28 AM
Hello everyone,
@ESLEE, I'm dropping by to ensure that everything is covered here. I hope that the information sheds some light on the issue. If you have other questions and concerns, feel free to let me know.
Thanks for lending a hand, JT and MplsCustomer.
Regards,
Emerson
03-18-2023 02:41 PM
Hey ESLEE,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Best,
Emerson