Missing wall mount for Google Nest Cam Battery

[Cattie]

Finally went to install the cameras and the mount for the wall are missing?  Both of them. Screws are there in the box. The plastic mount that the magnet connects to is missing. 

Can’t find anywhere to call Google for replacements and can’t find them online for purchase.  Can someone give me a lead?

thanks. 

[NotAHotDog]

same thing happened for me, i contact the google store customer support, and they transfer the case to a support team, but haven't hear back from the support team.

[Brad]

Hey there,

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

Best Regards,

Brad.