My doorbell cameras and outdoor cameras all went offline

[Msugar13]

I don’t know if I checked the right issue — I have two problems. 
At first my wifi stopped connecting to my new Google nest eggs , but finally just started back. 
Unfortunately now my two ring doorbell cameras and my outdoor camera’s — floodlights no longer even show up on my google nest app. 
These are all new products purchased within last two and half months and installed by Dish Network. 

Yes, they are close enough to the router and I've already purchased the extensions. 

I’m extremely frustrated. 
Thank you 

[sterlinghawk]

It is not the router although every person will say that.  Take a mobile device and reconnect .  By any chance are you using netgear for a router?

[Anonymous]

Mine drop in and out for no reason at all and have done so for over a year ever since purchasing them. Google have no idea how to fix my many issues its totally pathetic behavior from a company as big as google.

[zoeuvre]

Hi folks, 

I'm sorry to hear the situation, but thanks for reaching out. Let me take a look at this for you. 

A few questions: Have you checked your Nest Doorbell and Nest Camera battery levels? Are their battery status displays a low battery ( 20% charge)? Also, is there any LED status light or ring light on the Nest Camera and Nest Doorbell? If it has what is their current LED status? 

I'll look forward to your responses. 

I appreciate your help, @sterlinghawk. 

Best,

Zoe

[zoeuvre]

Hi everyone, 

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

Thanks,

Zoe

[zoeuvre]

Hi there, 
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards, 
Zoe