11-02-2022 09:57 AM
I need this screw only because my installer dropped it in the grass and we cannot find it. I contacted Google Support on the phone and they will not send me another one.
Anyone have an extra or mind helping me find one close to the original? Preferably same bit/flush?
11-02-2022 09:58 AM
photo included
11-05-2022 05:01 PM
Hi Dan937369,
Yikes! We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?
Looking forward to your response.
Thanks,
JT
11-08-2022 04:11 PM
Hey there,
We haven't received your form. Were you able to fill it out? Do you still need help?
Regards,
JT
11-08-2022 07:32 PM
Just filled it out. The person I spoke to on the phone informed me they would not be able to provide the hex screw. Thanks for your help, looking forward to possibly getting this resolved.
11-08-2022 09:35 PM
Hi there,
Thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Cheers,
JT