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Nest Cam ( Battery)

ma11
Community Member

Hi, my nest went off yesterday. I have 2 one on the front & one on the back of the house. Back 1 OK. I have reset it but just won't connect to wi-fi.

1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

Hello @ma11 

 

Thanks for reaching out to our community about this disconnection from your Nest Cam. I apologize for the inconvenience. Don't worry, I'm here to help you with that.

 

Let me start by asking you if you tried to disconnect the batteries for your camera and tried the setup process again. Also, did you try to restart the router?

 

Feel free to reply with your details, and I will definitely do my best to find a solution for you.

 

Best regards,

Douglas.