4 weeks ago
Of the 2 IQ cameras I have, one of them seems zoomed out, the other, Zoomed in. How can I alter this?
THank you,
WDB
4 weeks ago
Hopefully this helps. Keep in mind if you used one phone to zoom the image on a particular camera you must use that same phone to change it.
To zoom in/out on Nest IQ cameras in the Nest app, use a two-finger pinch or spread gesture, or double-tap to zoom in closer, then drag with one finger to pan; this temporarily crops the live view for a closer look, though the full wide-angle view is always recorded. For automated tracking, Nest IQ cameras have Supersight, which zooms to follow people, showing a full-view picture-in-picture window you can also pinch and drag.
3 weeks ago
Thank you for your response. I am familiar with the 'pinch/spread' gestures but wanted to turn off the Zoom view that was always appearing on one camera. The solution that worked for me was to have the phone horizontal, tap the picture and then the small icon in the lower left. That seemed to turn off the 'Enhanced' feature, and the camera went back to wide angle. Apparently, you can zoom, then touch that icon if you want to have that view all the time, which will be the recorded view.