Nest Camera Flood light notifications not working.

[JPnestx]

Hi, I’ve just installed my new Google doorbell and flood light camera today. The doorbell is working well notifications are fine and can draw zones etc and specify the options we want tracked. 

The camera has notifications on but nothing comes through. We can also draw zones but cannot select any options like animals/people etc in that zone.

I would like the notifications to work. 

thanks!

[nerys]

Hi JPnestx,

Thanks for posting in the community!

I'm so sorry to hear that your Nest Cam with floodlight is not sending notifications or allowing you to adjust activity zone settings. Don't worry; I'm here to help! Just to get started, I'd like to confirm some details with you. Can you please help me answer the next questions?

• What's the model of your Nest Doorbell? Did you set up the Nest Doorbell using the Google Home app?
• When you go to the live view of the Nest Cam with floodlight and click on the upper right three dots, then select settings, can you change the notification settings?
• Have you tried accessing notifications and activity zone settings using a different device (tablet or phone)?

In the meantime, if you have more questions for me, feel free to reply to this post. I'll be happy to assist further! 

Best regards,

Nery.