02-20-2023 02:37 PM
I have a nest aware camera and at certain times in daylight I have a purple colour on certain parts of the picture. And later it disappears. Any help please
02-25-2023 01:29 PM
Hi Chidham11,
Thanks for reaching out here in the Community. This can happen if your Nest Camera gets too hot or too cold.
Give these steps a try:
4. Unplug your Nest Camera from its power source and reposition it after it’s had sufficient time to cool.
Hit this link for more information.
Looking forward to your response.
Regards,
Emerson
03-01-2023 09:47 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Emerson.
Thanks,
Archie
03-02-2023 10:57 PM - edited 03-02-2023 10:58 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie
03-08-2023 10:42 PM
Hi everyone,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Abi