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Can’t add Nest cameras to more than one iPhone or iPad

alkay
Community Member

I recently migrated my Nest Aware account from Nest to Google Home, and now I can only get my Nest cameras to appear on one iPad. How do I get these devices to appear on additional iPhones and iPads? 

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@alkay 

Log onto the Google Nest app and the Google Home app on your other iPads using the same Google Account to which you migrated.

If you want other people to have access on their phones and tablets, add them to your household by going to Settings | Household in the Google Home app.

EmersonB
Community Specialist
Community Specialist

Hi everyone,

 

@alkay, thanks for reaching out here in the Community. How's it going? Were you able to sign in your same email address to your other mobile device? In case you have an update, you know where to find us. Looking forward to your response.
 

I appreciate the help, MplsCustomer.

 

Regards,

Emerson

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 

 

I appreciate the help, Emerson.


Thanks,

Archie

alkay
Community Member

I finally gave up trying to use the Google Home app. I could not get the app to recognize my cameras. Somehow, I managed to access my cameras on all my devices through the Nest app. What is strange is that I have to sign in through the Google sign-in on my devices but using my email address for the Nest app and using my Google password, not my old Nest password. The screen that comes up is the original Nest screen. This works on all of my devices, and I like the Nest screen much better than the Google Home screen. To me, the Nest screen is easier to use, and I am more familiar with it.

janthadeus
Community Specialist
Community Specialist

Hey there,

 

Awesome, we’re glad to hear that! As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Thanks for the help here, everyone! 

 

Best,

JT