My Nest Doorbell (Battery) will not factory reset. A while back, the doorbell lost connection to the wi-fi and could not re-establish no matter what I did. A OneTech technician came out to perform diagnostics and he too could nto factory reset the doorbell. He held the button down for over 10 seconds, but only a white light in the camera would light up. Nothing else. No yellow lights, no blue lights, nothing. Battery had juice to it and in fact it was plugged in at the time. Should this be returned to Google? Any way to fix it? It's past the return policy for the retail store (kohls) I purchased at.
