Nest Doorbell Indoor Chime not working

[LaraCen]

My Nest Doorbell indoor chime does not work.
I’ve read many of the reviews and the solutions mentioned only work with wired Nest Doorbell. I have a doorbell that is battery powered.

It clearly works from the outside, but unless I have my phone, I can’t tell if anyone is outside. I’ve missed service calls, food and packages because I can’t hear the indoor chime.

It is a bit frustrating and I am looking for some solutions before calling a Nest technician or electrician.

Thanks

[MplsCustomer]

@LaraCen 

What exactly do you mean by "my Nest Doorbell indoor chime does not work"?

Is your battery doorbell wired to your indoor doorbell chime, and the "Indoor chime" option is turned on, but your indoor doorbell chime is not working?

Or is your doorbell NOT wired? If this is the case, the "Indoor chime" option is automatically disabled because the doorbell is NOT wired. You can instead turn on "Visitor announcements" (https://support.google.com/googlenest/answer/7672451) to get announcements on your Nest Hub or Nest Mini or other Nest speaker.

[Lance_L]

Hello everyone,

@LaraCen, thanks for reaching out to the Community. I’m sorry to hear that you’re having issues with the Nest doorbell. Let’s check it out. Have you had any chance to see MplsCustomer’s response above? If yes, how was it?

You can also check out this handy guide if your Nest doorbell chime doesn't ring or sounds weak.

Keep me posted.

I appreciate your help, MplsCustomer.

Best,

Lance

[LaraCen · Accepted solution]

Thanks MplsCustomer,

It is not wired and the visitor announcement was selected on my phone. After investigation, I learned that we had a power failure and other items in the grid were also not working.

 I flipped the switch in the fuse box, turned off, then on again the visitor announcement on my phone and now everything works.

[Lance_L]

Hi LaraCen,

I’m glad to hear that this has been sorted out. Thanks for sharing your resolution with the Community.

You can visit the Nest Help Center to explore the features and settings of the Nest cameras and doorbells.

Feel free to reach out if you have any other questions.

Thanks for the assistance, MplsCustomer.

Regards,

Lance