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Nest Doorbell wired 2nd - Germany

CK84
Community Member

Hi,

 
I try to figure out, if the new Doorbell 2 wired will work in germany if I import it from USA. (since it is still not available in Europe)
 
Hardware wise it should work since my chime transformer deliver up to 24V and 60VA.
 
But I don‘t know, if I can add the Doorbell in the Home App on a german phone and start a Nest aware subscription.
 
Can you help me here?
 
Thanks a lot!
8 REPLIES 8

RXShorty
Gold Product Expert
Gold Product Expert

Hi @CK84 

Technically the device will work, but I am unsure if the subscription will work.

I would not take the risk if I am being honest, if you depend on the subscription that is. 🙄

EdmondB
Community Specialist
Community Specialist

Hey everyone,
 

@CK84, thanks for trying. The Nest Aware subscription is available in Germany.

Check out this link to verify if Google devices and services are available in your country.
 

Thanks for the help, @RXShorty.
 

Let me know if you have more questions.
 

Best,

Edmond

CK84
Community Member

Thanks @RXShorty 
I just recognized that I could add the new doorbell in my german Google Home App. Interestingly the "old" Nest Hello isn't selectable by standard. 

Has somebody in Europe tried it out?

Scamm0r
Community Member

Interested to know this for the UK as well? Can anyone confirm?

CK84
Community Member

I will try it out and ordered a nest doorbell in US.
However the test of the doorbell will not take place before 18th of July. If it is working I try to give feedback here. 

zoeuvre
Community Specialist
Community Specialist

Hi folks, 

 

@CK84, aright! Sounds like a plan. I'll keep this thread open, but please be advised that as Community Specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant. This includes locking threads after a period of inactivity.
 

@Scamm0r, I appreciate your interest in our Nest Doorbell. However, you definitely should not use a device that was not purchased in your country or region, as the Nest Doorbell will not function the same, nor would the cloud services work if you purchased the doorbell in the US and are taking it to the UK.

 

Let us know if you have any other questions. We're happy to help.

 

Thanks for your help, @RXShorty and Edmond. 

 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi everyone, 

 

I want to check if there might be anything else you needed on this or if you had any other questions. If there's more you need, just let us know.
 

Thanks,

Zoe

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Sincerely,

Dan