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Nest Doorbell

SAKnapp
Community Member

Nest wired ( 2 gen) , I phone , have google account , door has a green light, detects motion (white ring).....but is not sending notifcaition to phone. Have renbooted 2 times, Have a

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@SAKnapp 

If you're talking about a doorbell ring, do you have "Push notifications" turned on in your doorbell's Settings?

If you're talking about a Motion or People event, do you have that event enabled under Settings | Events | Seen Events, and turned on for "Notifications"?

janthadeus
Community Specialist
Community Specialist

Hi folks,
 

Checking in — did you get a chance to try the steps shared by MplsCustomer? If so, how did it go? Let me know if you need more help.

 

I appreciate your help, MplsCustomer.
 

Thanks,

JT

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

janthadeus
Community Specialist
Community Specialist

Hello SAKnapp,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help. 

 

Thanks for chiming in, Jake.

 

Best,

JT