Nest Outdoor Cam (2019) records rustling sound

[manuss]

We are hearing a rustling sound when looking at our outdoor cam from iOS devices, although there is no such sound.  Sounds like water is running somewhere, so we had to get the neighbors check out our yard when we were gone.  So this is very annoying.

Does the camera need to be replaced?  It also has intermittent WiFi connectivity issues although WiFi strength from the Nest Wifi router is strong.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[manuss]

Problem still there, and still no resolution

[Brad]

@manuss

If your camera is installed near a water pipe or gutter, that could be what it is recording. Not sure what to tell you about this sound. Best to try and look at your settings, limit the sensitivity on sound, or give it a good restart or factory reset and try again.

Best regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.