12-19-2021 10:32 AM
Hello Community
my nest outdoor cam is installed in a high point of the building and I cannot locate the picture of my qr code prior to install. I have my serial number from the nest tech info details. Is there a way to connect without having to climb ladders to check the code?
12-20-2021 05:00 AM
Sadly no, it’s on the camera itself. Use your camera to take a photo and keep it. Remember it’s a 6 digit code you need and it’s on the camera. It’s not the serial number you need
03-10-2022 10:07 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
03-14-2022 12:03 PM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad
03-15-2022 12:04 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.