Have owned Nest Camera since new. The camera view no longer appears on nest app. When I attempt to add camera to account message appears - camera cannot be added, camera is registered to another account. I am the only owner of nest camera since purchAsed new. Camera has worked up till 3 months ago. Camera displays on wife’s Android phone. I can’t see camera on Nest App to remove and add again. The google takeover of nest has not benefitted nest customers.
Was the camera on your account or you wife's? Does she have her own login for nest? Is she the manager of her "household" ? If she can add you as a family member and the camera should appear in your account.
Are you signed into the same account as your wifes phone? It sounds like you do not have access for whatever reason if you are not seeing the camera. Talk with your wife and see if you guys can give you access to the account. First verify you are in the correct account.
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
