I bought a new outdoor wireless nest camera. I have several indoor cameras and an outdoor camera all that are on the old nest aware. The new camera needs google home. I can’t see anything but events that the camera picks up and can’t watch 24/7 video. I can on my older nest cameras. How do I merge my nest aware accounts if that will let me see 24/7 on all cameras. Thanks.
If you have the Google Nest Camera (Battery) and it is running on battery power, you cannot get 24/7 video history regardless of your Nest Aware subscription. We have this camera, plugged in with the optional power cable, so we get 24/7 video history with our Nest Aware Plus subscription.
We dropped our older 1st Gen Nest Aware subscriptions (where we paid per camera) a couple of years ago when we got more cameras, and went with Nest Aware Plus ($12/mo or $120/yr); it covers all of our cameras, including our older Google Nest cameras and doorbells that work in the Google Nest app, as well as our 2 newer Google Nest cameras that work ONLY in the Google Home app.
"The Nest Cam (battery) must be connected to a power source to have 24/7 video history. If your camera is battery powered, it will only have event video history, even if you have a Nest Aware Plus subscription. 24/7 video history is not available for the Nest Doorbell (battery), even with optional wired installation." (https://support.google.com/googlenest/answer/9681538?hl=en)
Just checking in to see how the conversation is going. Thanks for your helpful information you shared, @MplsCustomer.
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