12-18-2021 03:04 PM
Our new Nest Doorbell (Battery) fell on the pavement and the lens shattered.
Is there a way to replace the lens? Or somewhere where it can be sent to get repaired?
12-19-2021 12:36 PM
I just had the same thing happen. Hopefully you get a response!
03-06-2022 02:40 AM
For anyone with this issue, just talk to customer support and have it replaced.
03-09-2022 11:43 AM
Hey there,
Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked.
Best Regards,
Brad.