Nest doorbell

[nmm]

The nest doorbell is 2 weeks only and it will not hold its charge. it has been charged over night x 2 and still does not work for more than 3-4 hrs

Thanks 

N.Martin

[MplsCustomer]

@nmm 

We don't have a battery doorbell, but you could try contacting Support to determine whether you have a faulty doorbell. Are you in a cold weather climate? The battery doorbell doesn't do well in cold weather: https://support.google.com/googlenest/answer/11830989

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.