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Nest floodlight camera cannot turn on notifications in home app

Freund99
Community Member

I just experienced that I cannot get the Nest floodlight cam into my Nest App. That sad 🤔. Nevertheless I have set it up in the google home app. But now I cannot activate the notifications in the Home app! Anyone here that can help me out with this problem 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Freund99 

Google Nest decided that its new Google Nest cameras and doorbells released starting in Sept. 2021 would work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website.  Since we bought a battery camera in Sept. 2021, we've been using 2 apps.

Go to your camera in the Google Home app and go to Settings | Events | Seen events. There you can set up Activity Zones, and for each zone, you can specify which events you want to be detected, and for each of those, whether notifications should be turned one .

EmersonB
Community Specialist
Community Specialist

Hello Freund99,

Thanks for reaching out here in the Community. How's it going with your Nest Camera? Were you able to read the information and the steps that MplsCustomer has shared? In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer.

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi Freund99,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? We would appreciate it if you could share the information I’m asking above. We'd be glad to hear from you.

Thanks,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Freund99,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson