Nest indoor camera (2nd gen) audio not working

[InformalWarfare]

We use a nest indoor camera as a baby monitor, and recently the audio quit working. The microphone is turned on in the app, and our other indoor cameras are working fine. What may have caused this, and is there any known fix for this issue? The audio doesn't work in the app or on our nest hubs.

[Brad]

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad