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Nest outdoor cam did not hold up to Arizona sun

Jwheatie
Community Member

The wire has disintegrated from the sun. How can I replace the wire; it looks built-in? Or whom do I send it to at Nest to have it repaired?

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hi there,

 

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

 

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. Please let me know if you need any further assistance!

 

Best Regards,

Brad.

FoamyWombat
Community Member

Did they ever get back to you? Cause I'm looking to buy these for my house in tempe